Frequently Asked Questions

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FAQ Categories:

 

Exhibitor Badges

Exhibitor registration is available online. Click here to register for badges for an upcoming event. Badge credentials will not be mailed. You will receive an email confirmation with a barcode. Please bring your confirmation on-site to expedite the printing of your badge. Please bring your confirmation and print your badge at a “Badge Pick Up” kiosk on site.

 

Are exhibitor badges necessary?
Yes, exhibitors must register all exhibit staff to gain entrance to the exhibit hall. Booth representatives must wear official show badges furnished by The NBM Show at all times while in the exhibit hall or attending events related to The NBM Show. Badges provide admission to the Convention Center during all hours of move-in, show days and move-out.

 

Are distributor or manufacturer badges needed?
All personnel entering the exhibit hall will need to have a badge. Please be sure all booth staff and employees associated with your exhibit are badged under your name.

 

If you have sales representatives working in your booth who are representing a manufacturer, please order their badge under your company name/ manufacturer name. For example:

Company Name: Exhibiting Company XYZ/ Manufacturer ABC

For free passes that allow your clients into the show, please click here and provide them with a Free Pass or Free Pass code to waive the $10 admission fee.

 

Where is exhibitor registration?
Exhibitors will be able to pick up their badge and holder for The NBM Show during registration hours in the Registration area. Registration is typically in the lobby of the convention center.

 

When is registration open?
Wednesday 8am - 5pm; Thursday 8am - 5pm; Friday 8am - 5pm; Saturday 8am - 4pm

 

How do I know what the badge colors mean? 
Exhibitor: Orange
Buyer: Blue
Student: Light Blue
Instructor: Gold
Non-Exhibiting Supplier: Purple
Press: Bright Yellow
Guest: Light green

 

Work Passes: Who will need one?
Those employees working only during setup and move-out will be required to wear an EXHIBITOR WORK sticker. These identification stickers will be easily obtained in the Registration Area or the AGS Service Desk during the hours of setup and or teardown.

 

I forgot to order badges, what do I do?
If you did not order exhibitor badges or you need to add another name to your list after the deadline has passed, you may do so on-site. Simply visit the Exhibitor Registration counter in the Registration area. If the deadline has not passed, you may order exhibitor badges online by clicking here.

 

 

VOUCHER GIVEAWAY

 

How do I redeem the vouchers that I receive?
Fill out the Voucher Redemption Form and mail it with the vouchers and a copy of the sales receipt/order to: The NBM Show Voucher Program, P.O. Box 1416, Broomfield, CO 80038.

 

How soon will I see a reimbursement check for the vouchers?
A check from NBM will be sent within 14-days upon receiving your voucher redemption form, vouchers and copy of the sales receipt/order by mail.


How do we sign up to participate in the Voucher Giveaway Program?

All exhibitors are automatically signed up as participants in the program unless they state otherwise to NBM. Exhibitors should contact NBM only if they do not wish to participate.

 

PROMOTIONS

Do you have free passes that I can send to some of my customers?
Yes! Please click here for a variety of ways to invite your customers and waive the admission fee.

 

Do you release a list of attendees from your shows?
All exhibitors are eligible to receive the pre- and post-show attendee lists for our shows. Please submit the order by clicking here.

 

When can I expect my Pre- and Post-Show Attendee list?
If you have requested a list of attendees, pre-show attendee lists are e-mailed approximately 2 weeks prior to the show. Post-show lists are
typically e-mailed the Wednesday after the show closes.

 

What are Show Specials?
The NBM Show Specials are specials or product discounts that exhibitors want to display on our web site before the show. Attendees are able to view and print out Show Specials to bring to the show and redeem them with participating exhibitors. You may post your Show Special by submitting the form found in the Exhibitor Service Manual. Click here to find out how to become a featured Show Special in our targeted eBlast.


Can I advertise in your Show Directory or online?
You bet! These opportunities increase booth traffic and extend your investment beyond the exhibit hall. Click here for Marketing Tools or Contact Us for more details.

 

EXHIBITS, MOVE IN & MOVE OUT

 

What is included in my booth package?
Your booth package includes the back wall and side rail drapes;a booth I.D. sign (if ordered by the deadline). The pre- and post-show list is also included, but you must order it ahead of time.  

You must provide furnishings, carpet, electricity, etc. For your convenience, you may order carpet, furniture telephone, electrical power, water/drain, and/or floral separately. See Your Exhibitor Service Manual for more information. Please note: Floor covering is required.

 

How early or late can I get into the exhibit hall for set-up?
Exhibit Hall set up begins on Tuesday from 1pm to 5pm and resumes on Wednesday from 8am to 5pm. All exhibit set-up must be complete by 5pm on Wednesday.

 

What if we have not finished setting up our booth by the allotted set-up time? All exhibits must be completed by 5:00 pm the last day of set-up. No set-up will be allowed during show hours. If you need additional time, please contact Susan Hueg by e-mail or phone: 800-669-0424 ext. 204.

 

Can I begin tearing down my booth early?
No. Tear down of exhibitor displays may not begin until the show closes at 4pm on Saturday.

 

Is it likely that the island booth in front of me will block the view of my booth?
NBM does not want any booth to be blocked by another's display and we try our best to avoid any occurrence of this; however, islands are only restricted by display height. Unlike an in-line booth where the sides of one's display are limited to four feet, an island is not subject to such restrictions.

 

What are the general guidelines for booth height and how far my booth can come out from the back drape?
Please review height restrictions for inline, corner, perimeter and islands here: Guidelines.

 

GENERAL

Can you make announcements for us over the intercom?

It is The NBM Show policy that announcements over the intercom are reserved only for emergencies. However, if you are planning on having a giveaway in your booth, let us know and we will help with the promotion of it.

 

Can we put brochures on registration tables and countertops?
The NBM Show will allow exhibitors to distribute brochures from their own booths; however, brochures cannot be placed on registration counters, in the Food Court area or any other area outside their own booth.

 

Can we pass out water/snacks to attendees from our booth?
Exhibitors may pass out water/snacks from their booths providing they order from the convention center caterers. If you would like to provide snacks or beverages for attendees, please contact Susan Hueg by e-mail or phone: 800-669-0424 ext. 204

Laser Information
All manufacturers and distributors displaying laser systems are required to meet FDA/CDRH safety guidelines and register their equipment with CDRH and must send in labeling proof prior to exhibiting at The NBM Show. Equipment labels must be available onsite for Fire Marshall review.

FDA – US Food & Drug Administration

CDRH-Center for Devices and Radiological Health

Laser Systems which have been designated Class 3 and above, must obtain show management permission in advance to be on display.

You haven't answered my question and I need help! Feel free to call or email any one of our team members on the contact us page